For ages 21+

jeeta Responsible Gaming — Balancing fun with limits

Gaming should be a form of entertainment, not a source of stress. jeeta believes every player deserves the chance to understand their own situation, set limits, and seek help when needed.

For ages 21 and above
Set your own limits
24/7 support

When does gaming become a problem?

For many people, betting or casino games are simply entertainment — like watching a cricket match or a film. But for some, it can gradually get out of control. jeeta wants to help you recognise those signs early.

Our Terms and Conditions state that jeeta is an entertainment platform for individuals aged 21 and above only. Minors creating or using an account is strictly prohibited.

The core of responsible gaming is staying aware of how much time and money you are spending. jeeta's tools help you keep that control in your own hands.

If you would like more detail on any topic, our FAQ page has answers to a number of questions about responsible gaming.

21+

Age limit is mandatory

To place any bet or play any game on jeeta, users must be at least 21 years old. Age is confirmed during identity verification. We are committed to preventing underage access.

Take control — limit-setting tools

jeeta provides several user-controlled tools that let you decide for yourself how much time or money to spend. These tools can be used at any time from your account settings.

Deposit limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Lowering the limit takes effect immediately; increasing it requires a waiting period.

Session timer

Keep a session timer running to track how long you have been gaming or betting. A reminder appears when the set time is up.

Reality check

A pop-up appears at regular intervals showing how long you have been playing in that session and your total spend.

Cool-off period

If you feel you need a break, pause your account for between 1 and 30 days. You cannot log in during this time.

Self-exclusion

If you need a longer break, you can request to close your account for a set period or permanently. Once this decision is activated, it cannot be reversed early.

Gaming history

View a full history of all your bets, wins, losses, and deposits at any time from your account. This helps you understand your own patterns.

Contact jeeta's 24/7 live chat support to learn more about these tools — the team provides assistance in both Bengali and English.

Recognise the warning signs

If you notice any of the following in yourself or someone close to you, it is time to seek help.

  • Placing larger and larger bets repeatedly to try to recover lost money and being unable to stop.
  • Hiding your betting activity from family or friends, or lying about it.
  • Spending time gaming instead of attending to daily tasks, work, or studies.
  • Feeling restless or irritable when trying to stop gaming.
  • Dipping into savings, taking loans, or cutting back on essential expenses to fund gaming.
  • Turning to betting as a way to escape stress or feelings of depression.

Ask yourself

Answer the questions below honestly. If more than one answer is "yes", it is worth seeking professional help.

  • Do I think about betting every day?
  • Am I spending more than my set limit?
  • Has my family become worried?
  • Am I placing large bets on impulse after a loss?
  • Can I not enjoy myself without betting?

Where to get help

Acknowledging a problem takes courage. You are not alone. Help is available through the channels below — without any judgement.

jeeta support team

24/7 live chat — assistance in Bengali and English, any time
Contact support directly to set up self-exclusion or a limit

Family and close ones

Talk openly with a trusted family member or friend
Let your family know — they can help request an account closure or limit
Family support is often very effective in managing gaming habits

Professional advice

Reach out to a mental health professional or counsellor
Mental health organisations and hospitals in Bangladesh can provide assistance in this area
Group counselling or support groups can also be effective

Under our Privacy Policy, any request you make related to responsible gaming is handled with complete confidentiality. Your information is kept secure when you contact support.

jeeta's commitment

We believe responsible gaming is not just a rule — it is our daily commitment to our players.

24/7 Support always available
21+ Age limit strictly enforced
৳100 Minimum deposit

Some tips for healthy gaming

Set a budget in advance

Before each session, decide how much you are willing to spend. Keep the amount at a level you would be comfortable losing. Never use savings or money set aside for essential expenses.

Keep track of your time

It is easy to lose track of time when absorbed in a game. Set a timer in advance and take regular breaks. Do not play beyond a set amount of time each day.

No big bets on impulse

Excitement after a win and frustration after a loss can both lead to placing oversized bets at the wrong moment. Keep your emotions in check and make decisions with a clear head.

Accept losses

Chasing losses with bigger bets almost always leads to more harm. Accepting a loss is a sign of discipline. Acknowledge today's loss and protect yourself for tomorrow.

Responsible Gaming — Frequently Asked Questions

Self-exclusion is a feature that lets you block access to your jeeta account for a set period or permanently. During this time you cannot log in and will not receive any notifications. To activate self-exclusion, contact us via 24/7 live chat or email. Once activated, it cannot be cancelled before the period ends.

After creating an account, you must verify your age within a set time using a national ID card or passport. Withdrawals may be restricted until verification is complete. Anyone under 21 cannot pass verification and their account will be closed.

Yes, a request to lower your deposit limit takes effect immediately. However, to increase a limit, a cooling-off period must pass — this is intentional, to prevent impulsive decisions made in the heat of the moment.

If family members believe someone close to them is being harmed by gambling, they can contact jeeta support by email. We review the matter confidentially and may take steps to review the account if needed.

No. Betting or casino games should not be treated as a regular source of income. Outcomes are uncertain and over the long term the likelihood of net loss is higher. Think of jeeta as one entertainment option — the kind you set a specific budget for, just like any other hobby.

When self-exclusion is activated, your account is also removed from the promotional communications list. No bonus offers or marketing messages are sent from jeeta during this period. If you experience any issue, please contact support.